The appliances you choose for your home help keep your home humming. But, what happens when your appliances are in need of repair?
You spend a lot of money for the purchase of your appliances. Typically, it is better to extend the life of your appliances by having them repaired instead of rushing out to replace them if they are having problems performing as they should.
That is where an appliance repair company, such as Appliance Master, comes in. We help many home owners every day get their appliances working as good as new and help extend the life of their appliances – saving them money.
Sadly, sometimes we are called to fix an appliance repair that was done incorrectly (or worse – work that voided a warranty) by other repair companies or untrained or unethical repair technicians. We don’t want this to happen to you. That is why we put together these tips to help you know you are hiring the right company (or technician) and give you peace of mind that your repair is being completed on your appliance correctly, the first time.
Here are 4 tips to know you are hiring an experienced company you can trust with your appliance repair.
1. Certifications & Licenses
You don’t want someone without the proper certifications trying to fix your appliances as well as someone who isn’t licensed to work in your state. With proper certifications you can be sure that your technician is well trained and knows exactly what they are doing and how to fix your appliance.
2. Reputation & Guarantee
When hiring a appliance repair company you want to hire one that you can trust. Check out their referrals both online and from word-of mouth. In addition you will want to make sure that they stand behind their work by offering Guaranteed Service and repair.
3. Customer Service
Customer service is key along with quality of service that the technician provides. From the time you call to make the appointment to interacting with your technician, the process and interaction with each person in the company makes a difference. A good appliance repair service will give you a 2 hour window for when your technician will arrive along with your technician being prepared for your repair by showing up with the required skills and tools to fix your appliance.
4. Experience
The experience that a company has in the industry is important. It shows that they are reputable. Take the time to find out how long the company has been in business as well as the knowledge that their technicians have with working on your type of appliance.
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